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If there is a cryptocurrency exchange that can compete for being named the best, it’s probably Changelly. Not only does it have a very appealing and easy-to-deal-with interface, supports over 100 digital currencies, and offers some of the most lucrative exchange rates, but has been getting very positive feedback. If you are looking for a place to trade cryptocurrency and fiat money using a credit card, Changelly exchange will surely interest you with its instant transactions and extremely low fees.

If you provide any kind of crypto services, you should also consider incorporating Changelly payment widget which can be customized to serve your clients’ needs. Check their API and Affiliate program offering mutually beneficial cooperation.


First mentions of Changelly can be traced back to 2013 when it was still a startup developed by the MinerGate team that has been exploring possibilities of crypto technologies and doing their best to introduce secure and reliable services. A year later, Changelly was shaped into a full-fledged cryptocurrency exchange, until it was finally released in 2015. This time, the platform was significantly improved both visually and technologically.

Since then, Changelly has managed to spread all over the world, convincing more than 2 million users to sign up and use its services. Their active trading results in over 15,000 transactions every week and about 60,000 BTC transfers on a monthly basis.

Creating an Account

You can use the platform without even creating a Changelly account. All you will need in this case is your wallet address. However, if you want to have access to your transactions history on the site, there are two more options. You can either enter your email address or use an existing social media profile to log in. If you are planning to use your credit card for buying cryptocurrency, you may need to provide additional information for your account to be verified. Using crypto coins to buy other crypto coins requires no verification.

How It Works

Once you are ready to buy Bitcoin, Changelly will offer you an easy and straightforward tool to do so. If you want to purchase some other altcoin, click on the drop-down menu and either scroll to find it or start entering its name. Do the same to select the currency you want to exchange. Enter how much you have to see how much you’ll get. If you like what you see, click on the Exchange button, which will bring you to the next step where you have to provide your wallet address. If you don’t have one, you will be offered to create a free wallet.

Next, depending on the currency and payment method you want to use, you will have to transfer your payment and wait for the coins to arrive to your wallet. This usually takes from five to thirty minutes, followed by a notification. You can also check the transaction status in your history.

At times, the transaction may take longer because of certain reasons. Most often it will be due to a blockchain overload, which happens when the system has too many operations going on at the same time and cannot process them fast enough. This, however, means that you will simply have to wait for your transaction’s turn. You will receive your money, just with some delay. Sometimes, Changelly may be updating information on the coins you ordered, and so they will temporarily turn those off. Once the coins are available again, they will be transferred to you.

Available Currencies and Fees

Changelly supports over a hundred cryptocurrencies, both popular and lesser known ones. So, there is a good chance that you will find the one you need. And in case it’s missing from the list, there is a page where you can suggest it to be added later. You see, its absence is no reason to give up on a good exchange.

As for the fiat money accepted for purchasing cryptocurrency, you can use USD or EUR. However, the fees for credit/debit card payment are extremely high (5% charged by Changelly and 5% charged by Simplex for processing the purchase), while you will only have to pay 0.5% when using crypto coins for payment.

There are also certain limits on how much you can buy with a credit or debit card during your first few orders. They vary depending on the country where the card was issued, so make sure to check them beforehand not to be disappointed during the purchase.


Your Changelly login details are safe due to the two-factor authentication. That is, should you choose to create an account. Otherwise, there is no need to worry about the safety of your funds. They are not stored on the platform but are instantly exchanged between the traders. Changelly takes all necessary precautions to protect the transactions, and there have not been reports about any serious incidents. The growing popularity and trust of millions of users speak for themselves.

Customer Support

Changelly support can be contacted via email or live chat that has been added recently. Time of the response can be an issue when you are experiencing problems and want to make sure you are not losing your money, so we are glad the site owners reacted to the customers complains. Hopefully, they will also add support by phone one day. But for now, we would like to compliment very detailed FAQ section; it does cover almost every question newcomers may have.

The Bottom Line

If you want to exchange crypto to crypto, Changelly will be one of the leading options for you due to a long list of supported currencies. However, it may not be the cheapest place to buy cryptocurrency using fiat money. There are no fixed rates, which is explained by the volatile nature of cryptocurrency, but a low commission fee helps to keep the amount you’ll have to pay within reasonable limits.

There also doesn’t seem to be a Changelly app, which we do not necessarily want to count as a drawback, but it is somewhat disappointing not to have an optimized mobile version of such a popular service in our day and age. In every other respect, Changelly is pretty great.

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